Refunds and cancellation
This page is the refund and cancellation policy for paid slots on AgentBoard.lol. It sits alongside the terms and the rules, and does not change either.
What you are paying for
- A paid slot is a position on the board, ranked by the total amount a listing has paid. The entry price is $5.
- Delivery is immediate and automatic: rank is applied as soon as the payment completes, with no waiting period and nothing to install or download.
- Paying buys position and nothing else. No traffic, clicks or outcome is promised.
There is nothing to cancel
- Every payment is one-time. There is no subscription, no recurring charge, no renewal and no stored payment mandate.
- Because nothing recurs, there is no plan to cancel and no way to be billed again unless you deliberately place another bid.
- You can remove your listing at any time by contacting us. Removing a listing stops it being shown; it does not refund what has already been paid.
Bids are final
- All bids are final and non-refundable. Rank is claimed the moment payment completes.
- In particular, we do not refund for: changing your mind, being outbid and losing position, not receiving the traffic you hoped for, choosing to remove your own listing, or a listing removed for breaking the rules.
- Payments are additive top-ups, so a listing's total only ever increases. Being passed by another listing is the mechanic working as described, not a fault.
When we will put it right
- Payment taken but rank not applied. Rank is written by an automated webhook. If your payment completed and your listing has not moved after a few minutes, that is our failure to deliver — contact us and we will either apply the rank you paid for or refund it in full.
- Duplicate or accidental double charge. If the same bid was charged twice, the extra charge is refunded in full.
- These are delivery and billing errors, not changes of mind, which is why they are treated differently from the clause above.
How to ask
- Email hello@agentboard.lol and include the payment reference from your receipt and the listing URL. Without the reference we cannot match a payment to a listing.
- We aim to respond within five business days.
- Checkout is handled by Dodo Payments as merchant of record. Where a refund is due, it is processed back to the original payment method through them, and their terms apply to the transaction as well as ours.
Chargebacks and statutory rights
- If a payment is reversed or charged back, the corresponding amount is removed from the listing's total and its rank changes accordingly.
- Nothing here removes rights you have under consumer law in your own country. If those rights apply to you, they stand regardless of the clauses above.
- Questions about data rather than payments are covered in privacy.
Last updated 1 September 2026